Brayotech

Posts Tagged ‘Communicating’

Leaders know that communication is one of their key roles. In fact whenever I have worked with a leadership team or group the subject of communication always comes up. People want to know how to communicate more effectively, and why people don’t always seem to hear when they do communicate. In those very same organizations people wish the leaders would communicate more often and/or more clearly. They often feel “in the dark” about decisions, plans and future direction. In defense of the leaders, most often they do communicate, but often not very effectively. In fact, by definition, if the followers are not clear about what they have read or heard, then the communication hasn’t been effective. One of the areas where the gap is widest is in communicating decisions. Decisions are made (or followers think or assume they have been made), but the communication of those decisions is ineffective or incomplete. The List In working with a Management Team recently we examined this challenge and found a document that outlined some things to consider when communicating decisions. What follows are seven questions (with some commentary) to help you successfully communicate decisions within your organization (and ... [more..]

Corporate culture at its most basic is how a company does what it does.  A business’s culture is made up of shared values, beliefs, habits and goals.  A business’s location, its employees and even customers all have a hand in forming a culture. Most corporate cultures are created organically, which is a nice way of saying that they are left to chance.  Sometimes though, the leadership of a company realizes that their culture is one of the best selling points of the company; sometimes they see that their culture is dooming them.   Your business’s culture is as important as your business plan and should be included in your thoughts as such.  On a superficial level, a culture is how you’re seen and what you do.  This includes your building’s layout, your equipment, the dress code, the organizational structure, your company policies, how you treat employees, and how you treat customers. Beneath all of this at the core, your culture is made up of the shared beliefs and values of the majority in the company.   Not all businesses are created equal or the same, but they all have a corporate culture of some sort.  Identifying which culture they have ... [more..]

If you wish to move forward in your career then it is vitally necessary to be able to effectively communicate with your customers, peers and superiors. Communicating at work involves non-verbal and verbal cues as well as polished listening skills.    Nonverbal CommunicationWe all tend to think of communication as speaking to one another. However, what you do not say is just as important as what you say. Body posture and position say a lot to a person about your emotional state and receptivity. Talking with someone with your arms crossed across you chest means you are not open to the message the other person is delivering and may feel somewhat hostile or intimidated. Your gestures, eyes and distance you stand from a client or co-worker can send both positive and negative vibes.  Another form of nonverbal communication is your appearance and the environment around you. Trying to convince a potential client to hire you as their lawyer might not work if your office is in your garage and you are wearing torn jeans, a T-shirt with a beer logo and you have not taken a shower in three days.  Finally be sure to pay attention to the non-verbal cues of ... [more..]