Brayotech

Posts Tagged ‘Organizations’

There are two distinct ways to use employee communication; one is to inform employees about what is happening in an organization, the other is to engage employees in the process of change. In this article we are going to highlight 3 case studies that demonstrate clearly the different techniques and approaches to ensure that your employee communication strategies bring about transformation in your organization.Employee Communication Case Study 1: At this telecommunications manufacturing plant, the company decided to involve employees in the organizational changes that were taking place. The company is involved in high technology and has approximately 1,900 employees. After a senior management workshop it was decided that a customer service change programme be developed. One of the methods introduced was the round table concept. The communications team organised for 18 people from a specific area to have a 90 minute meeting with senior managers. However, the key to the success of these meetings was that the employees did most of the talking and the senior managers, most of the listening. The organization planned to learn from these meetings what the barriers were to success and customer satisfaction. Over a 10 week period, 50 round tables were scheduled. At the ... [more..]

One of my favorite sayings is, “the trouble with communication is the belief that it actually occurs”, (unknown author).  In many organizations run by top down, command and control methods, this is particularly true. Information is parsed out based on need to know and, even more importantly, the input of those involved in the day to day operations of the organization is not requested, respected, or considered important to the overall functioning and identity of the organization.  From this view of leadership it is not surprising that far too often employees interpret for themselves the limited information that they receive and act on that information according to their own needs and values. When operations don’t proceed as expected leaders blame the workers and exert pressure on them to perform as expected which leads to resistance, further breakdowns in communication and most importantly wasted time and energy.More and more, the success of any organization is based on the ability of that organization to develop a shared meaning about what the organization is and does, to establish networks of communication in which shared meaning is developed, communicated and evolves as differences within the organization signal the need for change. This is the ... [more..]

The relationship between sports organizations and community service exists on at least two different levels: team activities and individual activities. The players may be asked to take part in various activities as a club; such activities would typically be accompanied by extensive publicity with cameras rolling. In addition, players may be asked to individually participate in activities to benefit the community as a whole. In each of these situations, the players may be pressured to be part of the community service, or they may choose to truly volunteer, either as a group or as individuals. In this instance, there may be less publicity.Team Participation Team participation in a particular community service project usually involves lots of publicity and may even be undertaken with the intent of convincing other members of the community to participate in the project. The team may appear at a rally to raise funds for a community center, or may take part in a drive to collect funds for Christmas gifts. Usually, the community service activity is a project that will benefit either the entire community or some segment of the community. The star power of the team is utilized to persuade others to join in physically or ... [more..]